FAQ

1. Why should I buy from you?

KNIFESPER provides knives and swords to many sellers all over the world, including large shopping website sellers and many independent website sellers,
Today we sell directly through online channels. Guaranteed good quality, good service and good price.

2. What is the steel of the knife?

They are mostly made of high carbon steel. Very few are made of stainless steel.

3. Are the knives hand forged?

Yes. Our knives are hand forged by experienced artisans.

4. How long does the shipping take?

Normal shipping time 10-20 days. Varies due to national local transportation and force majeure factors.

5. How to maintain the knives?

Keep blades clean and dry after use. Oil it if you don't use it for a long time. This way your knives can stay in good condition.

6. Where is KNIFESPER manufactured?

All knives and swords are designed by top international masters and produced in Longquan, the sword capital of China.

7. Can I customize the sword from you?

Of course, please contact customer service email.

8. Why do you do it so fast?

We find this question strange, but we understand that some people are concerned about the quality of our products,Because our turnaround time is quite short compared to our competitors.First, we want to clarify that not all swords have the same production cycle.Order lead times depend on two factors: whether we have the parts we need, and whether we have a sufficient number of craftsmen working on them.

9. Why are your knives and swords cheap？

About 80% of the world's swords priced under $500 are made in China.We simplify the supply chain process and remove third-party intermediaries. The cost in China is only about 1/6 of that in the United States,Equivalent to 1/4 of Japan, or equivalent to 1/3 of Europe.

10. Can I get a special discount?

You can subscribe to our VIP membership to get promo codes or follow us on social media or Tiktok Live, where we post special discounts from time to time.

11. Do I need to have an account to order?

No, you can also place an order as a guest. However, if you have an account with us, there are some additional benefits:
1.Express checkout process.
2.Easily view your order status and order history.
3.Receive updates detailing our new releases and special promotions.

12. Is my online order safe?

When shopping online with a credit card, all of your information is entered into an SSL-secured web page.Your information is then SSL encrypted and sent directly to our credit card provider's network,Your credit card and transaction will be authorized and approved here. Your credit card information is not stored on our servers.Your email address can only be retrieved through a secure and password-protected connection.Rest assured, your identity and purchases are safe and secure.

13. How do I track my package?

Tracking your order has always been easy. We will email your tracking number and tracking website once your order has shipped.We are not responsible for delays caused by customs authorities in your country.

14. What if there are missing items in my order?

If anything is missing, please contact us immediately at :knifesper@outlook.com